---
title: "Symbo Google Workspace Whitelist"
description: "This article helps Google workspace administrators whitelist Symbo so that their user's may be able to connect their email and calendar"
url: https://help.symbo.ai/en/articles/7231956-symbo-google-workspace-whitelist
collection: "Email"
updated: 2026-10-21
language: en
---

# Symbo Google Workspace Whitelist

This article helps Google workspace administrators whitelist Symbo so that their user's may be able to connect their email and calendar

## How do I fix "This app is blocked" error message when authorizing Symbo to access my calendar and email?

Occasionally company settings prevent the addition of third-party apps without explicitly allowing them. These settings are configurable in Google Workspace (formerly GSuite) by a Google Administrator.

If you encounter the following message while registering, please send this article to your Google Workspace (formerly GSuite) Administrator and have them grant access to Symbo.

![](https://staticfiles.gleap.io/helpcenter/67a91f5824cbf31f6517aa3c/20250210164338_4605)

_This app is blocked_

_This app tried to access sensitive info in your Google Account. To keep your account safe, Google blocked this access._

**Fixing this error in Google Workspace (formerly GSuite)**

You must be a Google Workspace Administrator to complete these steps.

1\. Navigate to your [Google Workspace Admin dashboard](https://admin.google.com/).

2\. In the top search bar, search for "API Controls" and select the option nested under "Security."

![](https://staticfiles.gleap.io/gattachments/wYaLzQBRMpgxzvipEi1jcNv5inaGqdgCHDfK3pRCBOyhpkFNfuPo7bW1MhyZoHqdwn193D9fGh0.png)

3\. Click “MANAGE APP ACCESS” on the right side of the page.

![](https://staticfiles.gleap.io/gattachments/lFbLpU2OngGw2jTpKokSqjf64ROvHYC2flo9G8oW09NUrevFtLP3KSjSs7mnHgqmitgElk66ryg.png)

4\. Search for “symbo” on the page. If it is present, click the row to adjust the settings. If it’s not present in search results, go to Step 6.

![](https://staticfiles.gleap.io/helpcenter/67a91f5824cbf31f6517aa3c/20250210164338_4822)

5\. Under App Access, set the application to Trusted: Can access all Google services. Then click save. Repeat this for each Symbo app found in search results. Go to step 10.

![](https://staticfiles.gleap.io/helpcenter/67a91f5824cbf31f6517aa3c/20250210164338_5121)

6\. If Symbo is not present in search results, click "Configure new app"

![](https://staticfiles.gleap.io/gattachments/FnTNvEyQMqC1oEAo15fSchIKfYyOv4LVFrwbYq4YM7Hij02bmiodeQVdtBnRpZOdzRhl0Xc8KF2.png)

7\. Search for "1062084381832-b8mbj7vu06h7cba6jp53i6ac3h44kl7k.apps.googleusercontent.com", and click the result for [Symbo.ai](https://symbo.ai/).

![](https://staticfiles.gleap.io/gattachments/5BtItyQbDEmcu0gcwBsVvZOHHkDhZ2SEG4coKcyYiorEodDVmXc4QEwOCDxONNiU2iF37OBZR4i.png)

8\. Choose who gets access to Symbo. Select "All in Symbo (all users)" to enable it org-wide, or "Select org units" to limit access to specific groups. Then click Continue.

![](https://staticfiles.gleap.io/gattachments/ogeHVyz40waN6bjON3fg50b6Wp6z57ohzwBH9Tc0aB6dVc1R2x7YhUxq9ufIvnJuu3JvWtpAqNt.png)

9\. Set the access level for Symbo. Select "Trusted" so the app can request access to user data across any Google service via OAuth 2.0 scopes, then click Continue.

![](https://staticfiles.gleap.io/gattachments/jksj9uY6PK69mxVuwuiALuXiMlB4M7JFYGpPD7qwgjqCCCM6hREXsxFlTEQVXUI1PnfvWeURr6S.png)

10\. Review your configuration: confirm the app, scope, and Trusted access level are correct, then click Finish to complete the setup.

![](https://staticfiles.gleap.io/gattachments/bHauTj2yVwA5WqeWXijxsprC9hCpnV9HukofA5YoMCvQfbzrthAqmyWhAyULjs9km2esO9yWPUS.png)

11\. Symbo is now listed as a trusted application on your Google Workspace account. After approximately 15 minutes, your users should no longer face the blocked message. For assistance, contact team@symbo.ai.

![](https://staticfiles.gleap.io/gattachments/x34dPuDNkOBNy8OTX3c5g7saEfSF32loc6EZFJX4DOCAihVsgY8mg4RdHB4EjZo49MVdKGjRYKX.png)