---
title: "Italy DID Requirements"
description: "Here you will find a detailed list of requirements to acquire numbers in Italy"
url: https://help.symbo.ai/en/articles/10404548-italy-did-requirements
collection: "International DID Requirements"
updated: 2026-08-16
language: en
---

# Italy DID Requirements

Here you will find a detailed list of requirements to acquire numbers in Italy

In order to purchase an Italy number you will need to provide the following:

## 🇮🇹 Local Numbers in Italy

### 📍Customer Types

Italy requires you to specify your _customer type_ when ordering numbers:

#### 🙋 `natural_person` **— Persona Fisica**

An individual using the number for **personal, non-commercial use**.

-   No VAT number required
    
-   No business registration
    

#### 🏢 `legal_entity` **— Persona Giuridica**

A public or private legally registered organization.  
Examples: SpA, SRL, Ltd, Inc, foundations, municipalities, universities

-   VAT number required
    
-   Must provide company registration
    

#### 🏢 `sole_proprietorship` **— Ditta Individuale**

A business owned/operated by a single individual.  
Examples: freelancers, artisans, consultants

-   VAT number required
    
-   Owner name often matches business name
    

## 🇮🇹 Local Numbers — Identity Requirements

### 🙋 Personal identity verification (Natural Person & Sole Proprietorship):

-   Name, last name
    
-   Date of birth
    
-   Place of birth
    
-   Personal tax code (Codice Fiscale) — _required for natural persons & sole proprietorships_
    
-   Local copy of ID or passport (front & back)
    
-   Identity document type, issuer, number
    
-   Identity document expiration date (YYYY-MM-DD)
    
-   Address in Italy (street, building number, postal code, city, country)
    
-   Proof of address (dated within 3 months)
    

### 🏢 Business identity verification (Legal Entity & Sole Proprietorship):

-   Name, last name of an authorized representative
    
-   Authorized representative date & place of birth
    
-   ID/passport copy (front & back)
    
-   Identity document type, issuer, number
    
-   Identity document expiration date (YYYY-MM-DD)
    
-   Local company registration certificate
    
-   VAT number
    
-   Supplemental address of the legal representative’s residence in Italy (Legal Entity only)
    
-   Address in Italy (street, building number, postal code, city, and country)
    
-   Proof of address (dated within 3 months)
    

### 📄 Additional Requirements for Local Numbers

-   End-users must be physically present in Italy when purchasing numbers.
    
-   **All documents must be submitted in .pdf format.**
    
-   Regulators may request additional validation details during review.
    

## 🇮🇹 Toll-Free Numbers in Italy

### 🙋 Personal identity verification:

-   Name, last name
    
-   Contact phone number
    
-   Personal tax ID
    
-   Passport or ID copy (front & back)
    
-   Address in Italy (street, building number, postal code, city, and country)
    
-   Proof of address (dated within 3 months)
    

### 🏢 Business identity verification:

-   Name, last name of authorized representative
    
-   Company name
    
-   Contact phone number
    
-   Passport or ID copy of the representative (front & back)
    
-   Company representative’s tax ID
    
-   VAT number
    
-   Local company registration certificate
    
-   Address in Italy (street, building number, postal code, city, and country)
    
-   Proof of address (dated within 3 months)
    

### 📄 Additional Requirements for Toll-Free Numbers

-   End-users must be physically present in Italy when purchasing numbers.
    
-   Additional verification may be required upon regulatory review.
    

## 🛒 **How to Acquire a Italy DID with Symbo**

Italy numbers are not self-serve due to regulatory requirements. To request a number:

1.  **Reach out to the Symbo support team** via in-app chat or email. Let us know:
    
    1.  The number type (local, national, toll-free, mobile)
        
    2.  Whether it’s for personal or business use
        
    3.  Any preferred area codes or cities
        
2.  We’ll guide you through document submission and provide:
    
    1.  **Current pricing for Italy numbers**
        
    2.  **Per-minute dialing rates**
        
    3.  **Estimated activation timelines**
        

Need help deciding which number type is best? Just ask—our team is here to walk you through the options and get you set up.