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Connecting GoHighLevel to Symbo

This guide walks you through connecting your GoHighLevel account to Symbo so you can call directly inside GoHighLevel and sync contact and call data between platforms.

1. Open CRM Connection Settings in Symbo

  1. Log in to Symbo.

  2. Click your profile icon in the top-right and open Settings.

  3. Go to Connections → CRM.

  4. If you’re not yet connected, you’ll see a Not Connected chip above the CRM provider selector.

2. Choose GoHighLevel as Your CRM

  1. Select GoHighLevel under CRM provider.

  2. Click Connect and you’ll be redirected to the GoHighLevel OAuth login screen.

  3. Sign in to your GoHighLevel account.

  4. When you see the install confirmation, scroll down and click Next.

  5. Select the sub-account you want to install Symbo on.

  6. Check the box to the left of Symbo Sales Dialer to install the dialer widget in GoHighLevel

  7. Click Proceed.

  8. Once authentication is complete, the CRM page in Symbo shows GoHighLevel as Connected, along with sync settings that save automatically as you change them.

3. Configure CRM Field Mapping (Optional)

  1. In Symbo, open Organization settings and go to Integrations → CRM mappings.

  2. Map fields from GHL you want to pull into Symbo (including custom fields).

  3. If a field does not exist, click Create new field & map to add them.

  4. Click Save at the bottom of the page.

4. Using Your GoHighLevel Connection in Symbo

  1. In People, you’ll now see contacts from GoHighLevel.

  2. You can filter contacts by imported fields, tags, opportunity stages from GoHighLevel.

  3. Call data will sync to the contact record in GoHighLevel and call notes will be added to contact notes.

5. Using the Symbo Dialer Inside GoHighLevel

  1. In GoHighLevel, open the sub-account where Symbo was installed.

  2. Click the Symbo icon at the top-right to open the dialer.

  3. The first time you use it, click Go to Log In, to be redirected to login to Symbo.

  4. Return to GoHighLevel — the dialer will now be active.

  5. To call a specific contact, click the Symbo icon next to their phone number.

✅ You’re all set — your GoHighLevel account is now integrated with Symbo for seamless calling and data sync. Reach out to our support chat if you have any questions or trouble connecting GoHighLevel!

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