Step 1: Access Org Settings

1. Click on your avatar in the upper-right corner of the screen.

2. Select Org Settings from the dropdown menu.

Note: You must have admin privileges to access these settings. Ensure you’re logged in with an account that has the correct permissions.

Step 2: Navigate to Call Outcomes

1. In the Org Settings menu, locate and click on the Outcomes section.

2. Under Outcomes, select Call Outcomes.

Step 3: Reorder Call Outcomes

1. Click the Reorder button.

2. Drag and drop the call outcomes into your preferred order.

3. Once satisfied, confirm the changes to save the new order.
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Your reordered call outcomes will now appear correctly in the dialer.

If you have any questions or need further assistance, don’t hesitate to contact us.